In response to widespread reports of a green line issue affecting select models of its flagship Galaxy S series smartphones, Samsung India has announced a comprehensive solution for affected users. The company has initiated a program to provide free screen replacements for devices experiencing this display problem, even if the warranty has expired.

The green line issue, which has been increasingly reported by users, manifests as a vertical green line appearing on the display of affected devices. This problem has been a cause of concern for many Galaxy S21 and S22 users in India.

According to various sources, Samsung India’s initiative offers a one-time free screen replacement for select models within three years of purchase, specifically targeting the following devices:

• Galaxy S20 Series
• Note20/Ultra
• S21 Series (Excluding FE)
• S22 Ultra (SM-S908E)

The program aims to address the concerns of users facing this display anomaly, ensuring that they can continue to enjoy their devices without being hindered by the green line issue.

The announcement has been widely welcomed by the user community, who have expressed appreciation for Samsung’s proactive approach in addressing the problem. Social media platforms have been abuzz with discussions about the initiative, with many users sharing their experiences and expressing gratitude for the timely resolution offered by Samsung.

Notably, this move comes amidst discussions regarding Samsung’s update policies and the quality of its displays. While some users have raised concerns about the recurrence of such issues and the overall reliability of Samsung’s products, others have praised the company for its commitment to customer satisfaction.

In addition to the free screen replacement program, Samsung has been urged to investigate the root cause of the green line issue to prevent similar occurrences in the future. Users and experts alike have emphasized the importance of rigorous quality control measures to maintain the brand’s reputation for delivering high-quality smartphones.

Samsung’s response to this issue underscores the significance of customer feedback and the company’s dedication to addressing concerns promptly. By offering free screen replacements for affected devices, Samsung aims to reaffirm its commitment to providing reliable and innovative products to consumers in India.

As users continue to avail themselves of the free screen replacement program, Samsung remains focused on delivering a seamless and satisfactory experience for Galaxy S series users across the country.