Group FiO is a leading provider of cloud-based innovative business solutions, which includes: Intelligent CRM, Customer Data Platform, Customer Service Platform, Customer Engagement Platform, and Intelligent Assistant. Also, we offer the Intelligent Unified Commerce Platform for businesses focusing on
- e-commerce,
- order fulfilment,
- inventory management.
Our platforms are aimed to achieve a rapid ROI, to integrate and automate business operations, to help manage and improve efficiency and lower overhead costs.
GroupFiO Leading Provider Missouri City
Customer Service:
A full-fledged Service Request management system that intelligently ensures messages and requests are routed to the appropriate resource, with an effective Task management system, to solve customer issues.
- Modern Customer Service
- Improved Consumer Visibility
- Automated Intelligent Routing
- Natural Language Processing Virtual Assistant
Group FiO also offers a variety of leading open-source process consulting and implementation services such as Apache Foundation, Open EMM, and Activiti. Our web services cover all things social and digital media, SEO strategy, PR content, and web development.